Alright, so we’ve learnt all about the theories of ERP. What’s the point of learning without putting it into practice right? This week we get to see SAP ERP implementation in action by examining the case studies of different companies.
Few lessons I learnt from these case studies:
- ERP implementation is more than just a software implementation; it is a business overhaul. There will be changes in the traditional way the company once did things, and everybody will not be happy about it. This is where ‘hard’ subjects like this IT mod is complemented by ‘soft’ subjects, namely Organisational Behaviour: management must be able to introduce change to the company effectively with as little resistance as possible. As learnt from Nestle, where they took a time and cost penalty by committing a costly mistake (which they fortunately, eventually recovered from in the end) and Fox Meyer (which was not as fortunate) where resistant employee greatly contributed to its bankruptcy.
- The c
This is further reinforced by a mini debate session.
1. Business process reengineering (BPR) should always precede an ERP implementation